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Privacy Policy

A Legal Disclaimer

Privacy Policy for NebulaCraft Design
 
Effective Date: [Insert Date Policy is Published]
This Privacy Policy describes how NebulaCraft Design ("we," "us," or "our"), operating the website nebulacraftdesign.com (the "Site"), collects, uses, and discloses your personal information when you visit, make a purchase from, or use our services.
 
1. Information We Collect
 
We collect various types of information from and about users of our Site, including:
 
A. Information You Directly Provide to Us
 
This is the information you consciously and voluntarily provide when interacting with the Site:

  • Order Information: When you make a purchase or attempt to make a purchase, we collect necessary data such as your name, billing address, shipping address, payment information (including credit card numbers, though these are processed securely by a third-party processor and we do not store full details), email address, and phone number.

  • Account Information: If you create an account, we collect your name, email address, and a password (encrypted).

  • Communication Information: Information you provide when contacting us directly, such as customer service inquiries, feedback, or contest/survey responses.

 
B. Information Collected Automatically (Cookies and Tracking)
 
When you browse the Site, we automatically collect certain information about your device and interaction with the Site:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

  • Browsing Information: Data about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site (e.g., clicks, scrolls, and mouse-overs).

We collect this information using "cookies," "log files," "web beacons," "tags," and "pixels."
 
2. How We Use Your Information
 
We use the information we collect for the following purposes:

  • Fulfilling Orders: To process and ship your orders, communicate with you about your purchase, provide invoices and order confirmations, and screen orders for potential risk or fraud.

  • Providing Customer Support: To respond to your requests, questions, and concerns.

  • Improving the Site: To analyze trends, administer the Site, track users’ movements, and gather broad demographic information for aggregate use to improve our products and services.

  • Marketing and Advertising: To communicate with you about products, services, and promotions that we believe may be of interest to you, in line with your marketing preferences.

  • Account Management: To manage your registered user account.

 
3. Sharing Your Personal Information
 
We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We share information with service providers who perform functions on our behalf. Examples include payment processors (to handle transactions), shipping companies (to deliver products), data analytics providers, and marketing service providers.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell or rent your Personal Information to outside marketers.
 
4. Your Rights
 
Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of the personal data we hold about you.

  • Correction: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Erasure (The Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.

  • Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe link provided in those emails.

To exercise any of these rights, please contact us using the information provided in Section 7.
 
5. Data Retention
 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
 
6. Security
 
We implement a variety of security measures, including the use of SSL technology, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no internet transmission is ever completely secure or error-free.
 
7. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site with an updated "Effective Date."
 
8. Contact Us
 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Email: info@nebulacraftdesign.com

For Blog Posts click HERE.

For Shipping Policy click HERE.

For Accessibility Statement click HERE.

For Refund Policy click HERE.

For full terms and conditions click HERE.

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